Need help with Talioop? Found a bug? Want to suggest a feature? We read every email and answer the ones we can within a couple of days.
Contact
Email brent@talioop.com with whatever you’re running into. There’s no support form — a real sentence in plain English is faster.
Reporting a bug
The more of these you can include, the faster we can fix it:
- What you were trying to do
- What happened instead
- Your device (iPhone model and iOS version, or browser)
- The email address on your Talioop account
- Approximate time it happened, if you remember
Account & data
You can delete your account from inside the app (Settings → Account → Delete account) or by emailing us. Account deletion permanently removes all of your loops and their history; see the Privacy Policy for the full retention policy.
Common questions
How do I close a loop? Tap its arc on the plate, then tap “Close loop” in the edit panel — or check the box next to it in the list view. You can also say “close [loop text]” with voice.
Why is my loop in the wrong category? Talioop’s AI auto-organizes new loops, but it sometimes guesses wrong. Open the loop, tap the parent field, and pick the right one — the change sticks immediately.
Can I use Talioop on my computer? Yes. Sign in at app.talioop.com with the same account — everything syncs in real time.
Can I cancel my subscription? Yes. Subscriptions are managed by Apple — open the Settings app, tap your name → Subscriptions, and cancel from there. Access continues until the end of the period you’ve already paid for.